Thursday, November 26, 2015

Fix for Sony HDR-CX430V video playback on Plex


About a year ago I upgraded my old Sony CX7 camcorder to a new Sony HDR-CX430V model.  The old CX7 recorded in 1440x1080i and was having trouble focusing, while the new CX430 supported full 1080p @ 60fps and also included Sony's 'pro-level' Balanced Optical SteadyShot.


I have the Plex media-server app running on my home PC and serving-up all of my home videos, mostly from the old CX7 but also various smartphone videos etc.  I love Plex!  It rescued me from years of fussing with HTPC, XBMC, MPC-HC and on and on.  Now, I can simply load the Plex viewer on my Samsung smart TV and everything 'Just Works'.

Except that the new Sony recordings wouldn't play.  The issue turned-out to be the specifics of the h.264 video recordings.  The CX430 was recording 1080p @ 60fps with h.264 L4.2 encoding but the Samsung was only capable of decoding L4.0.  What's more, the Plex server was only able to transcode up to L4.1 (not confirmed but that's been my experience).  So all those new L4.2-encoded videos now need to re-encoded -- a lot of work since I've been using the camcorder for about a year now.


The long-term solution is to switch the record mode from 60p to 24p / Standard.  I found this option in the MENU under Image Quality > 60/MP4/Std > 24p > Standard.  A quick test reveals that the 24p recordings use L4.0 encoding.  And, finally, I confirmed that they playback correctly on my Plex/Samsung combination.
I don't think these encoding specs are listed in any of Sony's manuals.

Thursday, March 19, 2015

Review of the 'mystery' Samsung WB380F smart camera


I just bought a new Samsung WB380F smart camera through Best Buy's online store.  It's a mid-level compact point-and-shoot that has wifi and online connectors for several online photo-sharing services.  I specifically wanted something that could link to my cell phone (when switched to hotspot mode) and directly backup photos and videos to Flickr.

That didn't work out so well.


Apparently Best Buy listed the camera for-sale before it was supposed to be released?  That's the only explanation I can think of for the strange experience I've had with the camera.  In general, I like the camera and it definitely takes better photos than my Nexus 5 smartphone!  But there's no longer a Flickr app.  That was an included feature on the predecessor model, the Samsung WB350F, but apparently its been dropped.  I tried to find a list of supported services but the 350 is still the model listed on the Samsung U.S. web-site. In fact there's no mention of the 380, at all.  When I tried to google "samsung wb380f" all I found were references to camera stores in Germany where it had gone on-sale in January (two months ago).  I couldn't find any reviews or anything in English.

So I submitted a tech-support request through Samsung's web-site.  Their response was, "This is not a U.S. model."  Um, then why is it for-sale at Best Buy?  Why are all the buttons and manual in English?  I tried googling it again and now, just 2 days later, I see it listed on the Samsung Australia and Samsung UK web-sites.  What's more, the older 350 model is now sold-out on the U.S. web-site.  So clearly they're getting ready to switch models and I simply got ahold of one early.


Meanwhile, I had started experimenting with the remaining online services -- Picasa, Facebook, YouTube, and Dropbox.  Picasa is really Google Plus: Photos.  Dropbox won't let me login and I think the issue is that it doesn't recognize the 380 as a supported model.  (I didn't try Facebook or YouTube because I don't plan on sharing anything online; I just want a mobile backup in case I run out of storage or lose the phone.)  I called Samsung's phone support and they agreed that my issue needed to be escalated.

I tried using the built-in Picasa backup but I don't like the Google Photos web-site, e.g. I couldn't see any way to organize my unsorted photos.  You can either view the (already sorted) Albums, or you can View All which is a big mess.  (My phone has a built-in Google Photos backup but that was the same result as the camera's app.)

I tried using my phone's built-in Google Drive backup but then there's no 'photo awareness' of the files.

I also tried using the official Flickr app but it only backs-up photos you take with the phone, i.e., it ignores photos you copy from elsewhere.


  1. I installed Flickr Upload on my Nexus smartphone
  2. I installed Samsung Smart Camera app on my Nexus
  3. I take pictures/videos on the Wb380F
  4. Put the camera in 'wifi' mode, then select Mobile Link > Select Files From Phone
  5. Open the Samsung Smart Camera app on my phone
  6. tap the back of the phone to the 'NFC' label on the left-side of the camera
  7. on the phone, click Select All checkbox, then COPY
  8. The wireless copy is fast, e.g. 2-3 MB/second
  9. Flickr Upload sees the new files and immediately re-copies them 'up' to the cloud
Even though this is a two-step transfer I only need to select the photos/videos once (in the Samsung app).  Everything else is automatic.  And I like the Flickr site because it has multiple views you can select, e.g. the new Camera Roll sorts by date and makes it easy to Select All > Add To Album.


One thing I noticed is that the camera has a wide-angle lenses so everything looks far away.  If you try to fill the image by walking close to your subject, there's a 'fish-eye' effect.  Instead you need to use the 21x optical zoom.

Wednesday, May 14, 2014

Workaround to Acrobat 9 updates not working

Has it really been 6 months since my last post??  Here's a new Quick Note, as always.

My company still uses Adobe Acrobat 9 Standard but for the past month I've been unable to auto-update my new installs.  Whenever I've tried the built-in Help > Check For Updates it reports "No updates available."  I think I've now found the reason, as well as a workaround.

The base install of Acrobat 9.0.0 includes their older updater which is located in C:\Program Files x86\Common\Adobe\Updater6.  Inside that folder there are two digital certs, e.g. AdobeUpdate.cer, which are dated 4/16/2008.  I suspect those certs just expired last month?

The workaround is to manually update Acrobat 9 until you get the newer AdobeARM updater which was included in Acrobat 9.2.0.  Worst case you'll need to manually download and install all the following updates:
9.1.0 > 9.1.1 > 9.1.2 > 9.1.3 > 9.2.0

The downloads are located on this Adobe page:

There might be some shortcuts?  For instance, some online discussions say you can skip directly from 9.1.0 to 9.2.0.  Also, you might try copying the C:\Program Files x86\Common\Adobe\ARM folder from an updated PC to an un-updated, then run the AdobeARM.exe ?

Sunday, November 10, 2013

Custom ringtones on Nexus 5

I just got my new Nexus 5 through the Google Play Store.  In general it's a great phone!  My only complaint is that it has crashed on me twice -- once during the initial Google Play apps-sync, and again while using the USB 'Media' link to copy several GB  of MP3s onto the phone.

Some of those MP3s are custom ringtones that I'm accustomed to using for particular contacts, i.e., so that I can tell who is calling by the ringtone.  Unfortunately, I could not find any way to select a custom ringtone using any of the built-in menus or apps.  (In the past I've been able to use the built-in music player to set an MP3 as a ringtone but Google Play Music doesn't seem to have that.)

Ultimately what I did was install another file explorer (in this case "ES File Explorer" but I suspect any would work).  Now, when I go into the ringtone selector -- in either Settings > Sound or in the individual Contacts' ringtone -- there is a prompt to choose which file explorer.  If I use ES File Explorer I can then choose any MP3.

Monday, June 17, 2013

fix for Windows Update error 8024402F

I've just reinstalled my main home-office workstation and Windows Update started to fail after I installed Microsoft Office.  The specific error-code is 8024402F.

I tried all sorts of suggested fixes online:
- reboot (MANY times!)
- ran WindowsUpdateDiagnostics tool
- ran System File Checker (SFC)
- Reset the content of the Catroot2 folder
There were other more-involved fixes, too, but I wanted to avoid them if at all possible.  I mean- this was a brand-new install so how could any system files have gotten corrupted?  I hadn't had crashes or other errors before this point.


The key was that Windows Update was configured for both Windows and Microsoft app updates.  I went into 'Change Settings' and unchecked the option to update Microsoft apps -- i.e., Office -- and the problem went away.  Honestly, the only Microsoft app I have installed is Outlook 2003 so I'm not expecting any updates.  And, apparently, there's something about how Office 2003 registered itself that confused/broke that Microsoft Update feature.

Friday, April 5, 2013

Comparing Schlage vs Kwikset lockset handedness

I have a side door on my garage with a matched set of Kwikset handle and deadbolt but they lock/unlock in different directions.  This is a right-handed door and opens inward, i.e., from the outside the hinges are on the right, and from the inside the handles/bolts are on the right.  The deadbolt works the way I expect, as the top of the key (from the outside) and/or the top of the handle (on the inside) moves the same direction as the bolt.  The key to the handle, however, works the opposite direction.

Handedness of door locks

This is the 'handedness' of the lock.  Rather than left or right, it's defined as clockwise or counter-clockwise.  The seemingly-correct 'handedness' for my locks -- from the inside -- is clockwise to lock, counter-clockwise to unlock.  But the handle's twist-latch turns counter-clockwise to lock.  I set out to reverse this.  And failed.

What I learned about lock handedness

I found some locksmith discussion web-sites where other people had asked about this.  There was a lot of confused replies as most people thought the original poster was an idiot who couldn't figure-out how to remove and reverse the inside/outside orientation.  Eventually I learned the following:

  1. Some commercial locks are designed to have their handedness reversed but most residential locks are not.
  2. When you flip a deadbolt from left-open to right-open, the handedness reverses too since the door-open action is the lock.  But when you reverse the direction on a handle the door-open mechanism reverses but not the internal locking mechanism.
  3. Kwikset handles are all designed with a clockwise unlock. So in order for their handles and deadbolts to have the same handedness you need to use them on left-handed doors.
  4. Schlage handles are the opposite, they're designed with a counter-clockwise unlock.  So their handles and deadbolts only match when used on right-handed doors.


I went to Home Depot and inspected the lockset displays.  I also asked the employees in that department but they were unaware of this issue.  They said people usually just accepted the mismatched handedness.  Maybe now they'll ask customers which way their doors open and use that as a means of recommending one brand over another:

left-handed doors = Kwikset
right-handed doors = Schlage

Saturday, March 2, 2013

Translation of IKEA frukt soppa instructions

This is silly, I know, but I bought a packet of the Swedish fruit soup from IKEA then realized I couldn't read the directions.  So I tried googling it but without success.  Finally, I used Google Translate (which includes a virtual Swedish keyboard for the extra symbols) and the translation is as follows:


gör så här, vispa ner påsarnas innehåll i 1 liter kallt vatten, en påse till 0,5 liter. Tillaga på spis eller i mikrovågsugn. På spis, Koka upp under omrörning. Låt svalna, gärna i vattenbad och under lock. I mikrovågsugn, Värm på hogsta effekt (600W) i 6 minuter. Rör om efter ca halva tiden.


Do this: whisk the bag's contents in 1 liter of cold water, (a bag to 0.5 liters). Cook on stove or in the microwave. On the stove, bring to boil, stirring. Allow to cool, preferably in water and under cover. In microwave, heat at maximum power (600W) for 6 minutes. Stir in about half the time.